JANUARY - 2006

IN THIS ISSUE
 
 
Special Offer for Small Businesses: Earn a Subsidy to Help Implement Your IT Solution
Acquire Microsoft® Office or Windows® Small Business Server 2003 separately or together and receive a valuable IT (Information Technology) services subsidy! Small business customers can qualify for as much as $10,000 to use with a technology consultant to help with technology training, deployment or ongoing support! Click here to learn more.

Why a Server Makes Sense for Small Business Too
Small-business owners in search of new ways to get organized, work together, and grow their business can achieve tremendous benefits by adopting server technology. A server can act as one central place for employees to store company files, business information, e-mail messages, calendars and mailing lists. It can also help filter out junk e-mail, which means individuals spend more time managing important messages than dealing with annoying spam. Adopting a server with e-mail and web hosting capabilities is a great way for a small business to host their own email and external web site, as well as provide an internal web portal for information sharing for their employees. To see how a server can benefit your business click MORE
 
Wal-Mart Now, Who’ll Be Next?
Maryland has taken the lead in passing legislation that requires employers to pay medical benefits for their employees. Their ‘Wal-Mart bill’ will require all employers with 10,000 or more employees in the state to spend at least 8% of their payroll on employee health care. If they don’t meet that requirement, the employer will have to pay into a state fund for the uninsured. Of course, Wal-Mart isn’t mentioned in the legislation but it just happens to be the only employer that will be impacted by the new law. Labor is joining forces with an array of Wal-Mart enemies pushing for similar legislation in other states. A bill has already been introduced in Missouri setting the healthcare spending level at 15% of payroll for employers of 10,000 or more. If this picks up support across the country, you can bet it will be extended to more and smaller employers.
 
WellPoint Chairman Discusses IT Remedy Potential for Healthcare Problems
An interview with Leonard D. Schaeffer in McKinsey Quarterly examines the potential for information technology to bring solutions to current healthcare cost and quality problems. Schaeffer knows something about the subject. As chairman of WellPoint, the largest publically traded U.S. health benefits company, he has wrestled with ways to improve evidence-based medical delivery toward the objective of a ‘pay for performance’ system. In one major project Wellpoint spent $40 million to encourage ‘in-network’ physicians to use IT and ‘e-prescribing’ to improve the standard of care. On a ‘no strings attached’ basis, Wellpoint offered a free desktop or e-prescribing unit for connection to the Internet to each in-network physician. Of their 26,000 physicians, only 19,500 wanted the free gift. The results? Only 2,700 accepted the state-of-the-art e-prescribing package and a disappointing 150 continue to use the technology with any consistency. Click here for the full interview.
 
Strategic Differentiation Beats Benchmarking for Support Functions
When Robert Kaplan talks about measuring performance, it’s usually a good idea to listen. In a recent article for Working Knowledge the leader of the Balanced Scorecard Collaborative at Harvard Business School cautions against some common misapplications of benchmarking. While it may seem intuitive that comparisons of costs and results must be of essentially identical processes, there are many ‘best practice’ services that can easily entice comparisons that are ‘apples and oranges’. Kaplan also makes the point that for support units, strategic differentiation should be the management objective, not comparison with competing entities. Thus, management of HR should not focus on spending the least. It should instead work to produce the greatest outcomes from its services making the enterprise more competitive and creating greater value. A focus on benchmarking without strategic differentiation will always lead to seeking lowest cost alternatives and outsourcing to low cost providers. Internal units should follow a ‘customer intimacy’ strategy – knowledge of the enterprise and its business – to maximize their contribution to value. Click here for the full discussion by Kaplan.
 
Under-Worked Least Happy
Believe it or not, employees become bored and dissatisfied when they don’t have enough work to do. According to a new survey released by Sirota Survey Intelligence, those with too much time on their hands report a job satisfaction rating of only 37 on a 100-point scale (compared to 32 last year).

Conversely, those who had just the right amount of workload felt the most rewarded, expressing overall job satisfaction at 68. Even those whose in-box was overflowing ranked job satisfaction as 60 out of 100 total points. “Over-worked people in a sense get feedback from the organization that their contributions are important,” said CEO Jeffrey Saltzmann.

But accomplishing little has the opposite effect. “The most recent survey results confirm one of the timeless truths about employee satisfaction. 95% of employees don’t want to just ‘get by’ in their jobs,” Saltzmann explained. “Most people come to work enthusiastic and want to make a real contribution. Those who feel they have too little to do – and possibly feeling not appreciated by their employers – have lower levels of overall satisfaction and a waning sense of enthusiasm,” he added. For more survey results, click here.
 
Are You Ready for a Pay Raise?
After years of Scrooge-like bonuses and raises, 51% of hiring managers plan on increasing initial offers to prospective employees in 2006, according to a new study conducted by CareerBuilder and America Online. While 42% of hiring managers anticipate a six-week application to hiring time line, others plan to shorten the time frame in order to keep key applicants out of the hands of their competitors. MORE
 
Healthcare Summit - Save the Date! April 4, 2006
What: The Illinois Chamber of Commerce Healthcare Summit
Where: Drake Hotel Chicago
Hosted by: The Illinois Chamber
Presenting Sponsor: CIGNA HealthCare
The Issue: The impact of healthcare costs on mid-size and large companies.
Who should attend: Leaders of mid-size and large companies, healthcare providers and insurers, government officials and elected officials.
Speakers include:
  • Newt Gingrich, former Speaker of the US House of Representatives
  • Dr. David Brailer, Technology Director, Dept of Health & Human Services
Registration information coming soon!
 
Developing Strategies for the Next Decade
Looking back it is easy to laugh at such dreams as the ‘check-less society’ thought to be just around the corner as long ago as the late 60’s. The lag time between concept and reality is consistently more than we imagine. Even overnight rages like the Internet took 30 years to realization. But things are moving faster and longer-term success requires an understanding of the global forces that will shape the future of virtually every enterprise. Anticipating and acting on the threats and opportunities they represent is crucial today like at no other time.
 MORE
 
Current Economic Indicators
For the latest on the economy, visit the Chamber's ECONOMIC INDICATORS website.
  • Illinois Coalition for Jobs, Growth & Prosperity: For the December 2005 Illinois Job Index, the Coalition issued a POSITIVE Rating. Illinois added jobs for the last 11 months but the growth has declined significantly in the last three months.
  • Illinois Unemployment Rate: Illinois recorded its 11th consecutive month of job growth with 400 new jobs in December 2005, bringing the total for the calendar 2005 to 64,200 new jobs, the highest number in five years. The preliminary 2005 annual average unemployment rate is 5.7%, which is the lowest since 2001.
  • Illinois Metro Unemployment Rates: In November, the unemployment rate fell from year ago levels in all 12 metropolitan areas.
  • U of I Flash Index: Index rose slightly in December to 106.6 from its 106.4 level in November. The Index has remained in a tight range since last June which indicates that the state economy is growing at a moderate to strong rate. Despite a number of concerns in 2005, including high oil prices and the loss of manufacturing jobs, the Illinois economy performed well, operating well above the 100 mark, the dividing line between economic growth and contraction, during the year.
  • National Unemployment Rate: Total nonfarm payroll employment increased by 108,000 in December and the unemployment rate was little changed at 4.9%. The December increase in payroll employment followed a gain of 305,000 in November (as re- vised). Several industries added jobs over the month, including food serv- ices, professional and business services, health care, and manufacturing.
  • Consumer Price Index (CPI): -0.1% in December.
  • Producer Price Index (PPI): +0.9% in December.
  • Employment Cost Index (ECI): +0.8% in 3rd Quarter of 2005.
  • Productivity & Costs: +4.7% in 3rd Quarter of 2005.
  • U.S. Import-Export Price Indexes: -0.2% in December.
  • Gross Domestic Product: GDP increased at an annual rate of 4.1% in the third quarter of 2005. In the second quarter, real GDP increased 3.3%.
  • Conference Board - Consumer Confidence: Index, which had rebounded in November, improved further in December and now stands at 103.6, up from 98.3 in November.
  • Conference Board - Help Wanted Index: Index edged up one point in November and now stands at 39, up from 38 last month. It was 36 one year ago.
 
Illinois Chamber HELPLINE
Knowing what you can and can't do will help you prevent costly mistakes. Call Howard Parker, our Chamber HR expert. He will help you deal with problems safely and avoid disputes. You can reach the Helpline toll-free at 800-322-4722.
 
Business Services
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Support Your Guard & Reservists!
The Chamber urges all Illinois employers to recognize their Guard and Reserve employees by signing and displaying the ESGR Statement of Support. To get yours, simply complete an online form and you will receive a personalized certificate that demonstrates your support. Also visit the SBA Veteran's Business Development web site for assistance to small business owners that have employees activated in the Guard or Reserves. Click  MORE

The Exec Report - Susan S. McComb, J.D., SPHR, Editor
Copyright © 2006 The Illinois Chamber